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Medical Biller-Huntington Beach

February 26, 2021

SUMMARY

This position is responsible for productivity, accuracy, and quality standards for charge and payment entry, AR resolution, and other work related to processing and resolving medical claims. The biller has an ability to learn and follow established workflows and can approach projects with an analytical, root-cause analysis mindset. Attention to detail, a collaborative nature, and strong time management skills are a must. The right candidate has a passion for for the business of healthcare and adapts well to technology.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Core duties and responsibilities include (but are not limited to):

  • Patient statement review and processing
  • Patient relations: Inbound and outbound phone calls to patients and payers, providing exceptional customer service
  • Properly routing escalations and following-through on open issues until achieving resolution
  • Accurate preparation and cash-handling for bank deposit batches
  • AR follow-up, actively working unpaid/underpaid claims, identifying root causes and taking appropriate next steps
  • Accurate payment and transaction posting for paper and electronic remits, including credits, refunds, recoups and withholds in accordance with guidelines and policies
  • Insurance verification and processing of authorizations
  • Achieve goals set forth by department and leadership regarding error-free work, productivity, processes and compliance
  • Assist in any other areas as needed

EXPERIENCE AND SKILLS:

  • Exceptional customer service skills
  • Experience with physician billing
  • 1+ years of experience in medical billing and/or collections
  • Excellent verbal and written communication skills
  • Time management skills and ability to multi-task
  • Bilingual in Spanish a plus
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