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Front Desk Employee - Laguna Hills, CA.

March 7, 2019

Come join our team! We are a fun, fast paced Ophthalmology Practice Striving to Provide an Exceptional Patient Experience!

You will play an integral role in the flow of the center and help create a warm and engaging experience for our patients! With this role you will have the opportunity to create a warm and welcoming experience for our patients.

Responsibilities and Duties

Core duties and responsibilities include the following. Other duties may be assigned.

  • Greets patients, has them complete the proper paperwork and informs them of the process flow, by communicating clearly with the customer regarding expectations.
  • Manages phones, screens calls to determine information that is needed, confirms and reschedules appointments.
  • Coordinates patient files and ensures that proper documentation is in each file.
  • Greets patients in an enthusiastic manner as they arrive and guides them through the initial steps of the consultation process.
  • Obtains authorizations for any medical patients.
  • Scans and enters insurance cards and ensures accuracy of information.
  • Prepares charts for next day's appointments.
  • Assists in any other areas as needed.

Job Requirements:

  • 2+ years of experience in a medical practice preferred
  • Ophthalmology experience preferred
  • High school diploma or equivalent

Job Type: Full-time

Benefits offered:

  • Paid time off
  • Health insurance
  • Dental insurance
  • Healthcare spending or reimbursement accounts such as HSAs or FSAs
  • Other types of insurance
  • Retirement benefits or accounts
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